<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0"><channel><title><![CDATA[Signing Clients]]></title><description><![CDATA[Educational newsletter on the art and science and signing clients. Build strategic content and outreach systems and learn soft skills to book sales calls and close deals.]]></description><link>https://www.signingclients.com</link><image><url>https://substackcdn.com/image/fetch/$s_!0fTT!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1b2f6465-f612-4068-b476-87c5bb3f175d_100x100.png</url><title>Signing Clients</title><link>https://www.signingclients.com</link></image><generator>Substack</generator><lastBuildDate>Fri, 03 Apr 2026 20:30:57 GMT</lastBuildDate><atom:link href="https://www.signingclients.com/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[Every Good Idea SIA]]></copyright><language><![CDATA[en]]></language><webMaster><![CDATA[filip@signingclients.com]]></webMaster><itunes:owner><itunes:email><![CDATA[filip@signingclients.com]]></itunes:email><itunes:name><![CDATA[Filip Łysikowski]]></itunes:name></itunes:owner><itunes:author><![CDATA[Filip Łysikowski]]></itunes:author><googleplay:owner><![CDATA[filip@signingclients.com]]></googleplay:owner><googleplay:email><![CDATA[filip@signingclients.com]]></googleplay:email><googleplay:author><![CDATA[Filip Łysikowski]]></googleplay:author><itunes:block><![CDATA[Yes]]></itunes:block><item><title><![CDATA[How we sold product our clients hated]]></title><description><![CDATA[See the step-by-step for free before everyone else.]]></description><link>https://www.signingclients.com/p/how-we-sold-product-our-clients-hated</link><guid isPermaLink="false">https://www.signingclients.com/p/how-we-sold-product-our-clients-hated</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Mon, 08 Sep 2025 16:57:43 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/d77f68fe-871b-49d9-a297-ac03deeb9461_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>I&#8217;ve spent years selling things most people agree are annoying: popups, spinwheels, and push notifications.</p><p>You know, the classic marketing tools for e-commerce stores that make you roll your eyes. Naturally, when I&#8217;d approach marketing managers, many of them recoiled. They didn't want their carefully crafted brand associated with "those" tactics.</p><p>But here&#8217;s the thing: they work. And when used correctly, they work incredibly well without annoying anyone. The problem wasn't the product; it was the perception.</p><p>So what do you do when you have to sell something people hate the very idea of? My chances seemed slim, but I found a way.</p><p><strong>The key to success lies not in what you sell, but in how you sell it, communicate it, and present it.</strong></p><p>My entire approach is built on a simple principle: choice design.</p><p>Forget about trying to convince someone to buy. You&#8217;ll just activate their defenses. Instead, you present them with choices. You lay out the potential paths, and it's entirely up to them which one they take.</p><p>Your role shifts from a salesperson pushing a product to an advisor helping them make the best possible decision for their business. You're not selling a tool; you're offering a strategy. You're not closing a deal; you're opening a door to better results.</p><p>This subtle shift is everything. It changes the dynamic from adversarial to collaborative.</p><div><hr></div><p>What you&#8217;ve just read is an intro from my upcoming <strong>LinkedIn Social Selling Playbook</strong>. If you&#8217;d like to <strong>get it completely for free before it goes on sale</strong>, all you have to do is <a href="https://chat.whatsapp.com/KEya36HJkdtAf4FdfDdt3M?mode=ems_copy_c">join a Whatsapp group</a> where I share free meetups, workshops, and products. </p><p>In the playbook, you&#8217;ll learn:</p><ul><li><p>How I got sales meetings by strategically going over the heads of initial decision-makers.</p></li><li><p>The exact messages that got us meetings with strangers.</p></li><li><p>The next level of social selling that makes cold outreach a thing of the past.</p></li></ul><p><a href="https://chat.whatsapp.com/KEya36HJkdtAf4FdfDdt3M?mode=ems_copy_c">Click here to join</a>, and have a great week!</p>]]></content:encoded></item><item><title><![CDATA[Let’s dig up your prospect’s secrets]]></title><description><![CDATA[Win your sales with this communication strategy.]]></description><link>https://www.signingclients.com/p/lets-dig-up-your-prospects-secrets</link><guid isPermaLink="false">https://www.signingclients.com/p/lets-dig-up-your-prospects-secrets</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 24 Aug 2025 19:23:45 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/60c5ae6b-e9c8-4126-a1df-24fae55ea052_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Most sales conversations start from a place of confrontation. Even if you're friendly, the dynamic is set: you want something, and they know it. It puts their guard up immediately.</p><p>But what if you could change that dynamic entirely? What if, instead of being a salesperson, you became an interviewer, and your prospect was the star guest on your podcast?</p><p>Think about the best interviewers. They don't win with witty comebacks or aggressive persuasion. They win by making their guests feel seen, heard, and admired. And that doesn't happen by chance.</p><p><strong>The secret to nailing communication with a prospect is to do the right research. Your confidence and preparedness depend entirely on the information you have </strong><em><strong>before</strong></em><strong> the conversation even starts.</strong></p><h2>Become Their Biographer</h2><p>This isn't about a quick 5-minute LinkedIn skim. This is a deep dive. Before you ever send a cold message or hop on a call, you need to know more about them than just their job title.</p><ul><li><p><strong>Go deep on social media.</strong> All of it. Scroll back a few years. Look for personal stories, milestones, rants, and celebrations.</p></li><li><p><strong>Google their interviews.</strong> Find podcasts, articles, or panels they've been on. Pay attention to <em>how</em> they answer and what topics make them light up.</p></li><li><p><strong>Check public appearances.</strong> Have they given keynotes, run workshops, or won awards? Find them.</p></li><li><p><strong>Talk to common connections.</strong> Ask about how they prefer to communicate and what they enjoy talking about.</p></li></ul><p>Crucially, none of this has to be directly related to what you're selling. The goal isn't to put them on the spot. <strong>The goal is to show you've put genuine effort into the relationship and that you care about what they care about.</strong></p><h2>How to Use What You've Found</h2><p>Okay, you've done the deep dive. Now what? You don't just dump all your research on them. You use it to build bridges and guide the conversation naturally.</p><p>&#8594; <strong>For cold outreach:</strong> Your opening line should prove they aren't just another name on a list. Mention something specific you found.</p><p><strong>Example:</strong> I once connected with a marketing manager by praising a quirky "mascot" their company launched. It was an impressive idea, and it opened a real conversation, not a sales pitch.</p><p>&#8594; <strong>For small talk:</strong> Go beyond "how's the weather?" Bring up a passion you know they have.</p><p><strong>Example:</strong> I once noticed a prospect's photos showed they lived in a hut, which led to a fascinating chat about the pros and cons of living on a remote island versus a bustling city.</p><p>&#8594; <strong>To deepen the conversation:</strong> When they mention a topic, connect it to something you know they've discussed before.</p><p><strong>Example:</strong> A prospect was talking about poor website traffic quality. I referenced an affiliate conference I knew he attended and asked about the challenges of finding good traffic sources there. It showed I was listening on a deeper level.</p><p>&#8594; <strong>To close the deal:</strong> This is where it all comes together. Find the alignment between their past statements, beliefs, or experiences and the solution you provide.</p><p><strong>Example:</strong> Continuing the example above, I said, "I see this traffic quality problem a lot in your industry. It's often easier to convert the 'bad' traffic you already have than to find better sources. That's where I see a perfect opportunity for us to work together."</p><p>You're showing them why this conversation is a great idea <em>for them</em>, based on their own words and experiences.</p><p>Be creative. The connections won't always be obvious. But in sales, persistence and genuine effort pay back multiple times over.</p><p>You're not just selling a product; you're selling a deep understanding of their world.</p><div><hr></div><p>Schedule a <a href="https://cal.com/meetfilip/signingclients">Sales Communication Audit</a> to find problems that lose you clients during your meetings, in your content, and offer.</p><p>And have a great week!</p>]]></content:encoded></item><item><title><![CDATA[Stop competing on price. Start making it irrelevant.]]></title><description><![CDATA[The results are in: you want to charge more and sell easier. No surprise there.]]></description><link>https://www.signingclients.com/p/stop-competing-on-price-start-making</link><guid isPermaLink="false">https://www.signingclients.com/p/stop-competing-on-price-start-making</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 17 Aug 2025 19:12:07 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/75f88f02-fb0e-4600-bb0f-064728b660da_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>The key to doing this is surprisingly simple, though not necessarily easy. You have to make price irrelevant.</p><p>And how do you do that? By understanding what the buyer truly values. It's not always about ROI or guarantees. It's about three things: the right solution, the right relationship, and unwavering trust.</p><h2>1. The "Perfect" Solution</h2><p>Here's a revelation I stumbled upon: people don't buy what they <em>actually</em> need. They buy what they've <em>decided</em> they need.</p><p>Think about it. Someone decides they want to lose weight. They'll chase a miracle drug like Ozempic, even if a doctor tells them diet and exercise are better long-term. The decision is made, and the rationale is theirs alone.</p><p>When you try to sell your product by explaining why it's the best solution to their problem, you're being that doctor. You're telling, not selling.</p><p><strong>The magic happens when the prospect sells the product to themselves.</strong></p><p>How? Talk less, ask more. Ask open-ended questions about how they do things, what they wish they could do, and what's missing. Get them to articulate their need in their own words. Once they have, all you have to say is, "I think you're going to love what I have for you," and then proceed to repeat exactly what they told you, mapping your solution onto those things. You're not really selling anything, you're just giving them what they already said they're buying.</p><p>And when they're buying rather than you're selling, you dictate the price.</p><h2>2. The Human Relationship</h2><p>When a buyer decides what they need, the next step is finding out how to get it. For a consumer product, they might check Google or ask ChatGPT. But when we're talking about a five or six-figure B2B service, that's not how it works.</p><p><strong>In B2B, the first step is almost always relationships and referrals.</strong></p><p>And you need to put in the time to build these connections. Your job is to become the first person a prospect thinks of when their need arises.</p><p>This takes continuous effort: before the sale (content, awareness), during (meetings, conversations), and after (over-delivering, keeping in touch).</p><p>And the best way to benefit from all that effort: shaking their hand. Even if the deal happens online. Attend the events they're at, visit them in person. Better yet, become a leader they see on stage as a speaker, panelist, or sponsor. Anything you can do to meet them in person will benefit the deal immensely.</p><h2>3. Unshakeable Trust</h2><p>Trust is the number one requirement for any closed deal. A perfectly mapped solution builds trust. A strong relationship or referral builds trust.</p><p>But what if you don't have those yet? What if you're talking to a cold lead with a more generic solution?</p><p>You need to build trust with an overwhelming amount of proof.</p><p><strong>Case studies, examples, and testimonials are your tools to elevate the perceived value of your offer.</strong> Remember, your goal isn't just to offer a guarantee; it's to remove risk. And in B2B, the risk of wasted time is often far more costly than the risk of losing money.</p><p>Build a body of proof so strong it's undeniable. Believe me, it's a lesson I wish I had applied much earlier in my career.</p><div><hr></div><p>When you master these three areas, something amazing happens. Price becomes an afterthought. It's a throwaway line in an email, an obvious detail, not the grand climax of your PowerPoint presentation.</p><p>Oh, and speaking of presentations and events, we're planning another Signing Clients Meetup. If you're in Riga, book September 3rd in your calendar! Details to follow.</p><p>Have a great week!</p>]]></content:encoded></item><item><title><![CDATA[You may be listening to your customers too much]]></title><description><![CDATA[Let's talk about pricing.]]></description><link>https://www.signingclients.com/p/you-may-be-listening-to-your-customers</link><guid isPermaLink="false">https://www.signingclients.com/p/you-may-be-listening-to-your-customers</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 10 Aug 2025 18:21:03 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/be25768f-16de-46b7-ab6e-26a1e4073f8e_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Imagine yourself on a sales call. You have a good conversation, you present your offer, and then the dreaded words: "It's too expensive."</p><p>And even though you might deal with it once or twice, what if it happens four or five times in a row?</p><p>Confident in your prices or not, it&#8217;s hard not to panic: do I offer discounts? Lower pricing completely?</p><p>But what if "too expensive" isn't about your price at all?</p><p>Before changing prices, consider if the issue is really the number, or its context.</p><h2>Are you listening to the right feedback?</h2><p>Getting pricing feedback from discovery calls, sales meetings, or cold emails where prospects throw out a price objection can be misleading. You have to stop and ask: <em>who</em> am I talking to?</p><p>A price that seems outrageous to one market segment might be an absolute bargain for another with a different set of problems and a much larger budget. Different markets have entirely different perceptions of value. Think about it: why some charge $50 bucks for a logo, while others thousands?</p><p><strong>Basing your entire pricing strategy on rejection from the wrong audience is like asking vegetarians to review a steakhouse.</strong> The feedback is valid only for them.</p><h2>It&#8217;s not the price, it&#8217;s the presentation</h2><p>This is critical: how you present the price often matters more than the price itself. When a prospect says you're too expensive, what they're often really saying is, "I don't understand the value you're offering for that price."</p><p>If your value proposition isn't crystal clear and directly tied to a painful problem they're experiencing, <em>any</em> price will feel too high. The discussion shouldn't be about the cost, but about the return on investment and the future state you enable.</p><p>That's also why it's so beneficial to position your offer as close to conversion as possible. Consider this: when I sell popups which collect emails, the return on that investment is a list of emails. When I sell popups which stop people from abandoning carts and increase conversions by 10%, the return on that is easily calculated monetary value.</p><p><strong>Selling a price tag is easy, you just have to offer a big enough discount. Selling transformative value is how you make the price tag an afterthought and get much bigger and better clients.</strong></p><h2>Escape the comparison game</h2><p>This is the biggest trap of all. If you frame your offer by constantly looking over your shoulder at the competition, you've already lost.</p><p>When you position yourself directly against competitors, you invite a feature-for-feature, dollar-for-dollar comparison. In that world, you're always either "too expensive" or "too cheap." You're a commodity.</p><p>The real goal is to become incomparable. To be "one of a kind."</p><p>When you carve out a unique position, solve a problem in a unique way, or build a brand that stands for something different, the conversation shifts. You're no longer just another option on a checklist &#8211; you become the <em>only</em> option. And when you're the only viable option, your price is simply what it costs to get the unique result you deliver.</p><p><strong>So the next time you hear "it's too expensive," don't just think about lowering your price.</strong> Instead, ask yourself:</p><ul><li><p>Am I talking to the right market?</p></li><li><p>Have I made the value undeniably clear?</p></li><li><p>Have I successfully escaped the comparison game?</p></li></ul><p>The answer to those questions is far more valuable than any discount you could ever offer.</p><p><strong>So, what would you like to see in the next newsletter?</strong> I'm torn between two topics and could use your help deciding. Should I dive into:</p><p>&#128293; <strong>How to become "one of a kind" go-to choice</strong> - Breaking down the steps to create a truly unique position in your market</p><p>&#128176; <strong>How to present value so pricing doesn&#8217;t matter</strong> - Tactical frameworks to make price an afterthought in your sales conversations</p><p>Drop the corresponding emoji in a reply and let me know which would be more valuable to you right now.</p><p>What's your vote?</p>]]></content:encoded></item><item><title><![CDATA[Rejection hurts]]></title><description><![CDATA[Here is how I deal with it.]]></description><link>https://www.signingclients.com/p/rejection-hurts</link><guid isPermaLink="false">https://www.signingclients.com/p/rejection-hurts</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 03 Aug 2025 18:35:51 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/9066398e-6cd4-4e1e-8d6e-603017da640e_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>A friend who worked in sales with me for years was shocked when I admitted that after all these years, rejection still hurts me.</p><p>Not when a client churns or offer gets rejected, that&#8217;s just business. </p><p>But when you reach out to a stranger and they completely misunderstand what you do or treat you like an automated AI bot?</p><p>That stings. And it always makes me wonder:</p><ul><li><p>Did I miss the mark explaining myself?</p></li><li><p>Was I too confident, too timid, or just caught them on a bad day?</p></li></ul><p>For the longest time, I thought this made me a bad salesperson. The industry myth is that a great seller is a thick-skinned shark who doesn't care what anyone thinks.</p><p>But that's just not true.</p><p><strong>Feeling the sting of rejection isn't a weakness&#8212;it's a sign of empathy.</strong></p><p>And using that empathy as a guide is how I dealt with it.</p><p><strong>The real weakness is when we get so insecure that we build this thick-skin by disabling the &#8220;person&#8221; part of a &#8220;salesperson&#8221;.</strong></p><h2>Where rejections come from</h2><p>Most of the worst rejection comes when we forget to sound like actual humans and slip into &#8220;salesperson&#8221; mode:</p><blockquote><p>&#8220;I saw you&#8217;re hiring a social media specialist, so clearly social media matters to you. Most managers can&#8217;t afford a whole team&#8212;that&#8217;s where we come in&#8230;&#8221;</p></blockquote><p>This is what most modern AI-powered outreach sounds like. It assumes too much, says too little, and jumps straight to the pitch.</p><p>Now, what if you led with empathy instead?</p><blockquote><p>&#8220;Saw you&#8217;re looking for a social media manager, so I thought I&#8217;d put myself on your radar&#8212;not for the hire, but in case the workload gets heavy.</p><p>So many new hires end up overwhelmed fast with posting, engaging, strategizing they leave or get fired as fast as they arrive.</p><p>If you ever want to lighten the load, that&#8217;s what we help with :)</p><p>I hope you find a great candidate. And if you need any recommendations, I know some stellar people!&#8221;</p></blockquote><p>See the difference? Offer help, show you get it, explain what you do&#8212;without just pushing for a sale.</p><h2>The too-chill mistake</h2><p>The opposite mistake is trying so hard to be non-salesy that you become vague and waste people's time.</p><blockquote><p>&#8220;Hi, I&#8217;m building my professional network in your industry, would love to connect and chat about common issues.&#8221;</p></blockquote><p>Harmless with solo founders who actively build their networks out. With a C-suite exec, though? You&#8217;ll get burned. The move here is the opposite: skip the pleasantries and get right to the point.</p><blockquote><p>&#8220;Hi, are you using Monday for ops? I&#8217;ve built an analytics tool using Monday data to cut operational costs by up to 10%.</p><p>Would love to show a demo, but not sure who owns this on your team. Sorry to go direct&#8212;I figured you&#8217;d know who to send me to.&#8221;</p></blockquote><p>The last paragraph on it&#8217;s own ot me more meetings than I can count.</p><h2>You can&#8217;t avoid every rejection</h2><p>The less generic, the less painful the rejection. The more you understand their problems, the more likely you get a real response. And when you do get a &#8220;no,&#8221; it won&#8217;t keep you up at night.</p><p>That&#8217;s how I see it. It still stings sometimes, but you get used to it.</p><p>Oh, and for the love of all that&#8217;s holy, please don&#8217;t go the opposite route: automating and outsourcing everything so you don&#8217;t have to deal with the horror of sales. That will just turn your business into a horror show :) </p><h2>A quick update</h2><p>After a recent off-line LinkedIn event (thanks again to all of you that came!) and a string of conversations with founders, I&#8217;ve decided to do something new. I&#8217;m putting together a limited sales communication training program for full-cycle salespeople and founders.</p><p>If you:</p><ul><li><p>juggle positioning, outreach, content, relationship-building, and closing all on your own?</p></li><li><p>have a high-ticket b2b product or service?</p></li><li><p>need meetings with decision makers?</p></li></ul><p>It&#8217;s for you.</p><p>Testing the first round in September. Small group, small price&#8212;but I&#8217;ll want your help to shape the final version.</p><p><strong>If you&#8217;re interested, reply and I&#8217;ll share the details.</strong></p>]]></content:encoded></item><item><title><![CDATA[Selling isn't a dirty word]]></title><description><![CDATA[I hosted a meetup last week and I was asked, "So, are you going to teach us how to sell without selling?"]]></description><link>https://www.signingclients.com/p/selling-isnt-a-dirty-word</link><guid isPermaLink="false">https://www.signingclients.com/p/selling-isnt-a-dirty-word</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 20 Jul 2025 20:14:17 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!ZQc7!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fed6a4bc2-a482-4103-85c1-0d96c3e66dbe_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div 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srcset="https://substackcdn.com/image/fetch/$s_!ZQc7!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fed6a4bc2-a482-4103-85c1-0d96c3e66dbe_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!ZQc7!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fed6a4bc2-a482-4103-85c1-0d96c3e66dbe_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!ZQc7!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fed6a4bc2-a482-4103-85c1-0d96c3e66dbe_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!ZQc7!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fed6a4bc2-a482-4103-85c1-0d96c3e66dbe_1512x1080.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>I hate that phrase.</p><p>It implies that what we do is so shameful we have to pretend it's something else. It feeds the stigma that all selling is just manipulation and dirty tricks.</p><p><strong>No. We're here to learn how to </strong><em><strong>sell</strong></em><strong>, sell.</strong></p><p>Does the idea of sending a cold message make you feel icky? It's probably because you're thinking of that negative stereotype. But if you're selling high-ticket services, you need a new framework.</p><p>The truth is, effective selling isn't about convincing, pitching, and pushing.</p><p><strong>It's about helping, advising, and leading.</strong></p><p>This isn't just a feel-good mantra; it's a radical shift in how you operate. It means you stop acting like a salesperson and start embodying three more powerful roles.</p><h2>The 3 Roles of Modern Selling</h2><p><strong>1. The Expert</strong></p><p>An expert has a point of view and provides value upfront. Your outreach isn't a demand for their time; it's a gift of insight. You don't lead with your product, you lead with your knowledge. This transforms a cold pitch into a warm consultation.</p><p><em>Example questions an expert might ask:</em></p><ul><li><p>"I noticed [observation about their company], and it made me wonder&#8212;have you considered [insightful strategy] to address it?"</p></li><li><p>"Based on my experience with similar companies in your industry, what's your approach to [specific challenge]?"</p></li><li><p>"I've been researching [industry trend] and its impact on businesses like yours. How is this affecting your operations?"</p></li></ul><p><strong>Experts don't pitch; they diagnose and prescribe.</strong></p><p><strong>2. The Coach</strong></p><p>A coach asks powerful questions to help the other person find clarity. Your job isn't to talk, it's to listen. You guide prospects to their own conclusions by genuinely understanding their challenges. This builds a foundation of trust that a slick presentation never could.</p><p><em>Example questions a coach might ask:</em></p><ul><li><p>"What's the biggest obstacle standing between you and [their desired outcome] right now?"</p></li><li><p>"If you could solve one problem in your business tomorrow, what would make the biggest impact?"</p></li><li><p>"What have you tried so far, and what were the results?"</p></li></ul><p><strong>Coaches don't convince; they create understanding.</strong></p><p><strong>3. The Leader</strong></p><p>A leader confidently shows the way forward. You don't just present options; you recommend a course of action. People are looking for someone to guide them through complex decisions. By leading with authority and integrity, you become that trusted guide.</p><p><em>Example questions a leader might ask:</em></p><ul><li><p>"Based on everything we've discussed, the most effective next step is [specific action]. Shall I walk you through how to get started?"</p></li><li><p>"I'd recommend focusing on [priority area] first because [strategic reason]. Does that align with your thinking?"</p></li><li><p>"Here's what I believe is the clearest path to [their goal]. What questions do you have about this approach?"</p></li></ul><p><strong>Leaders don't push; they pull people toward a better outcome.</strong></p><p>When you reach out to people from this place, the entire dynamic changes. The shame and stigma disappear, replaced by purpose and value.</p><p>So the next time you're about to start a conversation with a potential client, don't ask yourself how to "sell without selling."</p><p>Ask yourself: How can I help? How can I advise? How can I lead?</p><p>That's how you sell with integrity. That's how you sell well.</p><p>And remember:</p><p><strong>There&#8217;s always a way to sell that&#8217;s right for you!</strong></p><p><a href="https://cal.com/meetfilip/quick">Reach out</a> if you need help finding your way in sales.</p>]]></content:encoded></item><item><title><![CDATA[The hidden factor that decides your deals]]></title><description><![CDATA[I often talk about rules for sales, but I recently broke a big one: understanding the role of status.]]></description><link>https://www.signingclients.com/p/the-hidden-factor-that-decides-your</link><guid isPermaLink="false">https://www.signingclients.com/p/the-hidden-factor-that-decides-your</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 13 Jul 2025 18:10:39 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!VcAR!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcdb3317b-9d0d-448f-b507-0b032f39aaa5_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!VcAR!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcdb3317b-9d0d-448f-b507-0b032f39aaa5_1512x1080.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!VcAR!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcdb3317b-9d0d-448f-b507-0b032f39aaa5_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!VcAR!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcdb3317b-9d0d-448f-b507-0b032f39aaa5_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!VcAR!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcdb3317b-9d0d-448f-b507-0b032f39aaa5_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!VcAR!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcdb3317b-9d0d-448f-b507-0b032f39aaa5_1512x1080.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!VcAR!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcdb3317b-9d0d-448f-b507-0b032f39aaa5_1512x1080.png" width="1456" height="1040" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/cdb3317b-9d0d-448f-b507-0b032f39aaa5_1512x1080.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1040,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:246834,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.signingclients.com/i/168228884?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcdb3317b-9d0d-448f-b507-0b032f39aaa5_1512x1080.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!VcAR!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcdb3317b-9d0d-448f-b507-0b032f39aaa5_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!VcAR!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcdb3317b-9d0d-448f-b507-0b032f39aaa5_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!VcAR!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcdb3317b-9d0d-448f-b507-0b032f39aaa5_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!VcAR!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fcdb3317b-9d0d-448f-b507-0b032f39aaa5_1512x1080.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p><strong>How people see you determines if they'll give you their time.</strong></p><p>When my title changed from "Sales Manager" to "Founder &amp; CEO," more important people took my calls, even though I was the same person. That&#8217;s the power of status.</p><p>I learned this lesson the hard way recently.</p><p>When I was reaching out to other founders, the conversations I had with people at my level went great. But when I approached a successful founder with 20 more years of experience, I made a classic mistake. I put him on a pedestal, praising him too much while asking for a meeting.</p><p>The result?</p><p>He saw me as a waste of his time, and I never got the meeting.</p><p>By acting like he had all the power, I lost any chance of being seen as an equal before we even spoke.</p><h3><strong>How to Show Your Value and Set the Tone</strong></h3><p>So what could I have done? The difference in our experience and success was real. I couldn't change that.</p><p>But status is really about perception. It's not just what you've done, but how you present yourself. If you feel like you're at a disadvantage, you need to change the dynamic.</p><p>&#8594; <strong>Offer something they need.</strong> If you have a solution to their problem, the power shifts. Their title and experience don't matter as much when you have something they want.</p><p>&#8594; <strong>Use your connections.</strong> When you know people they respect, some of their credibility rubs off on you. It&#8217;s like borrowing their reputation to get your foot in the door.</p><p>&#8594; <strong>Lead with your expertise.</strong> You could be a teenager in a hoodie, but if you're a brilliant designer or coder, that skill gives you a lot of status. Being an expert in one area is often more powerful than general business experience.</p><h3><strong>Perception Is Everything</strong></h3><p>Every email you send, every post you write, and every meeting you run is being judged. The other person is always trying to figure out who you are and what you're worth.</p><p>You have to actively manage how you're seen. <strong>Don't let other people define your value for you.</strong></p><p>Even though I forget this myself sometimes, I cover it in much more detail in my Choice Design Fundamentals course.</p><p>You can watch the first lesson on how people make decisions, completely free, <a href="https://hub.signingclients.com/free-lesson-how-people-make-decisions">right here</a>.</p>]]></content:encoded></item><item><title><![CDATA[Quiz: are you a good manipulator?]]></title><description><![CDATA[Take the quiz at the bottom of the article.]]></description><link>https://www.signingclients.com/p/quiz-are-you-a-good-manipulator</link><guid isPermaLink="false">https://www.signingclients.com/p/quiz-are-you-a-good-manipulator</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 06 Jul 2025 19:18:18 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/7cf466ee-20b6-4438-a991-71cce3de3e12_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Ever given someone the silent treatment? Tried to make them jealous, or used a little guilt to make them see your point? We all have.</p><p>We use these tactics in our personal lives to guide people toward an action or a realization. And in that sense, sales is exactly the same. The problem is, we see "sales" as a dirty word, synonymous with unethical manipulation.</p><p>Let's get one thing straight. Manipulation happens when you lead someone to a decision that obviously hurts them. </p><p><strong>Is your product or service a bad decision for your prospect? I didn't think so.</strong></p><p>Your job isn't to manipulate; it's to be a choice architect. </p><p><strong>You have to design the environment where your prospect makes a decision</strong>. </p><p>It's like building a Jenga tower &#8211; one wrong move, and the whole thing comes crashing down.</p><p>Here&#8217;s how to build it right.</p><h2>Never force a decision</h2><p>The moment you try to force a "yes," you lose all your power. True influence comes from being completely okay with walking away from the deal.</p><p>When you accept that you can't control the final outcome, you gain the freedom to hold your ground. </p><p>If a prospect says your offer is too expensive or lacks a deliverable, don't bend over backward just to please them. </p><p><strong>Having a boundary and being willing to lose the deal gives you a much better chance to negotiate from a position of strength, not desperation.</strong></p><h2>Always have a plan B</h2><p>Never corner yourself&#8212;or your prospect&#8212;into a binary yes-or-no situation. The best way to guide the outcome is by providing options.</p><p>Imagine a prospect asks for a precise quote. The wrong move is to think your only choices are "give the quote immediately" or "force a meeting." That's a trap.</p><p><strong>The smart play is to create a third option.</strong> Ask clarifying questions to keep the conversation going, and then offer a meeting as a faster, more effective way to get them the detailed answer they need. You're not forcing anything; you're offering a better path forward.</p><h2>Make it their idea</h2><p>This is the master level of ethical influence.</p><p><strong>The most powerful way to convince someone of an idea is to make them believe it was theirs all along.</strong></p><p>Think about the difference between outbound and inbound marketing. With inbound, the decision to contact you feels like it belongs entirely to the prospect. They feel in control. But in reality, you designed that entire journey, ensuring they were exposed to your brand and expertise at just the right moments.</p><p>That's not slimy manipulation. That's masterful choice design.</p><p><strong>So, how good of a choice designer are you?</strong></p><p>I've designed a little quiz to help you find out. Want to test your skills? <a href="https://tally.so/r/wa1DVW">Take the test and let me know your score</a>! ;)</p>]]></content:encoded></item><item><title><![CDATA[Delete your sales pitch. Do this instead.]]></title><description><![CDATA[Have you ever felt like you're not a "born salesperson"?]]></description><link>https://www.signingclients.com/p/delete-your-sales-pitch-do-this-instead</link><guid isPermaLink="false">https://www.signingclients.com/p/delete-your-sales-pitch-do-this-instead</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 29 Jun 2025 17:50:19 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!LIkM!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5a56efc8-05ae-4e9c-868e-d708a4c52ec1_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>I spoke to a startup co-founder recently. He's a great guy&#8212;social, sharp, and a fantastic communicator. But when it came to sales, he didn't feel confident. So he did what most of us do when we're unsure: he prepared a script.</p><p>That script killed his sales meeting.</p><p>In the middle of his pitch, he told me, "I felt there was no connection, and he was barely listening." But what did he do? He just kept going. The script told him to.</p><p><strong>Scripts kill sales meetings because they force you to focus on your lines, not the person in front of you.</strong></p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!LIkM!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5a56efc8-05ae-4e9c-868e-d708a4c52ec1_1512x1080.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!LIkM!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5a56efc8-05ae-4e9c-868e-d708a4c52ec1_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!LIkM!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5a56efc8-05ae-4e9c-868e-d708a4c52ec1_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!LIkM!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5a56efc8-05ae-4e9c-868e-d708a4c52ec1_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!LIkM!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5a56efc8-05ae-4e9c-868e-d708a4c52ec1_1512x1080.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!LIkM!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5a56efc8-05ae-4e9c-868e-d708a4c52ec1_1512x1080.png" width="1456" height="1040" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/5a56efc8-05ae-4e9c-868e-d708a4c52ec1_1512x1080.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1040,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:30395,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.signingclients.com/i/167116299?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5a56efc8-05ae-4e9c-868e-d708a4c52ec1_1512x1080.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!LIkM!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5a56efc8-05ae-4e9c-868e-d708a4c52ec1_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!LIkM!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5a56efc8-05ae-4e9c-868e-d708a4c52ec1_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!LIkM!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5a56efc8-05ae-4e9c-868e-d708a4c52ec1_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!LIkM!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5a56efc8-05ae-4e9c-868e-d708a4c52ec1_1512x1080.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>You end up in a competition with yourself to say what you prepared. You become rigid, fake, and the moment you face an unexpected question, you freeze. It always shows.</p><p>Imagine if, instead, he'd stopped and said, "Hey, I get the sense I'm losing you here. Can I ask where I went off track?"</p><p>That pattern-interrupt would have grabbed the attention right back.</p><p>Of course, you need to be prepared for a meeting. But you don't need to remember lines. You need a framework.</p><h2>The 'Choice Designer' Framework</h2><p>Your goal isn't to pitch; it's to guide. You need to design a conversation where the client convinces themselves. Here&#8217;s how you build the framework for that.</p><h3>1. Define your goal</h3><p>What is the single most valuable outcome for this meeting? Don't just "have a good chat." Be specific.</p><p>Is it to schedule a follow-up with the entire team of decision-makers? Get a verbal commitment for a paid trial? Or onboard them to your platform right there on the call?</p><p>Pick one. Everything else will lead to it.</p><h3>2. Map their steps</h3><p>Once you have your goal, look at it from their perspective. What steps do <em>they</em> need to take to get there? What do they need to believe?</p><p>For them to agree to a trial, they need to believe:</p><ul><li><p>The potential upside is huge (e.g., "save millions").</p></li><li><p>The worst-case scenario is a negligible risk (e.g., "a few lost hours").</p></li><li><p>They have the time and resources to do it.</p></li><li><p>You and your company can be trusted to deliver.</p></li></ul><h3>3. Prepare your questions</h3><p>Now, what can you <em>ask</em> them to lead them through these steps? Your questions should make them state the value themselves.</p><ul><li><p>Instead of saying "we'll save you money," ask: <em>"How much time would your team be willing to spend each week to save an extra $100,000 a month?"</em></p></li><li><p>Instead of claiming you have authority, ask: <em>"How many of your competitors do you know are using a tool like this?"</em></p></li></ul><h3>4. Reframe their answers</h3><p>This is where you connect their answers to the steps you need them to take. You're not pushing a point; you're confirming what they just told you.</p><p>If they say they'd spend a few hours to save $100k, you reframe it: <strong>"Great. Because if you give my team and I just one hour to set this up, we can start that process."</strong></p><p>If they say they don't know if competitors use a similar tool, you reframe it by building urgency and credibility: <strong>"Understood. We're actually in talks with three of your direct competitors about onboarding them right now."</strong></p><p>You're not pitching that you're trustworthy or that you save millions. You're having a conversation where they arrive at those conclusions on their own.</p><p><strong>And when you do that, you stop being a pushy salesperson. You become a choice designer.</strong></p><div><hr></div><p>Now to finish today&#8217;s newsletter, a private note to those of you who are reading this.</p><p>In the last couple of weeks I&#8217;ve received more replies than usual from amazing people I had no idea subscribed, let alone actually read this. </p><p>If you&#8217;re one of those people, thank you, it means a lot. </p><p>And if you&#8217;re reading this but we&#8217;ve never really talked, hit reply and let me know what you&#8217;re working on, let&#8217;s get to know each other!</p><p>When I say you&#8217;re awesome, I mean it.</p>]]></content:encoded></item><item><title><![CDATA[My ABC for handling client crisis.]]></title><description><![CDATA[I messed up last week. I didn't send you a newsletter.]]></description><link>https://www.signingclients.com/p/my-abc-for-handling-client-crisis</link><guid isPermaLink="false">https://www.signingclients.com/p/my-abc-for-handling-client-crisis</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 22 Jun 2025 20:23:47 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!d93R!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F888a98c5-16c9-4354-980d-459f70d3709c_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>And I&#8217;m not going to apologize for it. First, because you probably have enough emails in your inbox. Second, because I prioritized myself. I took a few days off and made a childhood dream come true by seeing Linkin Park in concert. I don't regret it.</p><p>But when it comes to our work, this level of honesty feels impossible. We&#8217;re taught that perfectionism and unwavering professionalism are the only way. Admitting a mistake feels like admitting failure.</p><p>What if I told you the opposite is true?</p><p><strong>That your biggest mistakes can become your greatest advantages.</strong></p><p>Have you ever heard the saying that you find your true friends in times of need? The same applies to business. A friend of mine recently overcommitted to a client. She was terrified to admit she needed more time and a bigger budget to deliver.</p><p>It felt like the end of the world. But it wasn't.</p><p>I can&#8217;t tell you how many screw-ups I've had to navigate. I've sent outreach with the wrong person's name&#8212;a dumb copy-paste error, no automation to blame. I've been the face of a software bug that cost our clients thousands.</p><p>What I learned is that every single time I followed the framework below, I came out with a stronger, more trusting relationship than I had before the mistake.</p><p>Here is my three-step process for turning a crisis into a connection.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!d93R!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F888a98c5-16c9-4354-980d-459f70d3709c_1512x1080.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!d93R!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F888a98c5-16c9-4354-980d-459f70d3709c_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!d93R!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F888a98c5-16c9-4354-980d-459f70d3709c_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!d93R!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F888a98c5-16c9-4354-980d-459f70d3709c_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!d93R!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F888a98c5-16c9-4354-980d-459f70d3709c_1512x1080.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!d93R!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F888a98c5-16c9-4354-980d-459f70d3709c_1512x1080.png" width="1456" height="1040" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/888a98c5-16c9-4354-980d-459f70d3709c_1512x1080.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1040,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:231425,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.signingclients.com/i/166547148?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F888a98c5-16c9-4354-980d-459f70d3709c_1512x1080.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!d93R!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F888a98c5-16c9-4354-980d-459f70d3709c_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!d93R!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F888a98c5-16c9-4354-980d-459f70d3709c_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!d93R!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F888a98c5-16c9-4354-980d-459f70d3709c_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!d93R!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F888a98c5-16c9-4354-980d-459f70d3709c_1512x1080.png 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2>A - Apologize</h2><p>Start by taking the blame. <em>(Quick caveat: if you really screwed up, you might want to consult a lawyer before you do this :D)</em></p><p>Even if it&#8217;s not entirely your fault, take ownership of the situation. Often, the issue is a misunderstanding or a client&#8217;s error that they project onto you. It&#8217;s easy to get defensive and prove them wrong.</p><p>Don't.</p><p>Apologize for the miscommunication. Apologize that the process wasn't clearer. Apologize for their frustration. Your goal isn't to be right; it's to de-escalate the situation and show you're on their side.</p><h2>B - Break It Down</h2><p>After you apologize, you need to explain what happened. People crave reasons.</p><p><strong>This is about providing reasons, not excuses.</strong></p><p>Don't blame a team member or a flawed client brief. Instead, break down the process that led to the mistake and present a clear plan of action to fix it.</p><p>Focus on the "what" and "how," not the "who."</p><p>Even for something small, this works. When I once mistyped a prospect's name in a cold message, I replied, admitted I was overworked, and explained that to prevent it from happening again, I would stop using copy-paste.</p><p>That human moment got a reply and started a real conversation.</p><h2>C - Compensate</h2><p>You have to be willing to take the hit.</p><p>Whether it&#8217;s extending a contract for free, offering a partial refund, or putting in a few extra hours at no charge, you need to show that you're invested in making things right.</p><p>This isn't just about money. It's about demonstrating that you value the relationship more than the short-term profit. Your integrity is your most valuable asset.</p><p><strong>You'll never lose a client because of a mistake. You'll lose them because of how you handle it.</strong></p><p>When you handle it with honesty, humility, and a commitment to their success, you don't just fix a problem&#8212;you build unshakable trust.</p><p>P.S. Mastering these difficult conversations is a skill. If you ever feel like your team could use some help turning tough client situations into stronger partnerships, feel free to <strong><a href="https://cal.com/meetfilip/signingclients">schedule a call</a></strong>.</p>]]></content:encoded></item><item><title><![CDATA[Why "transparent pricing" can be a terrible advice]]></title><description><![CDATA[Every business guru seems to preach the same gospel: "Be transparent! Put your prices right on your website!"]]></description><link>https://www.signingclients.com/p/why-transparent-pricing-can-be-a</link><guid isPermaLink="false">https://www.signingclients.com/p/why-transparent-pricing-can-be-a</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 08 Jun 2025 17:21:50 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!OCH8!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1fc1a32d-e7fe-4c6f-a4d3-31069144b77e_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>It makes sense on the surface. You're answering a potential customer's first question, and who doesn't like being more informed? But here's the uncomfortable truth that most advice overlooks:</p><p><strong>What's in your customer's best interest isn't always what's in your business's best interest.</strong></p><p>Forcing everyone down the path of radical transparency, especially for complex or creative services, can be a massive strategic error. Before you slap a price tag on your homepage, you need to ask yourself a few critical questions.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!OCH8!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1fc1a32d-e7fe-4c6f-a4d3-31069144b77e_1512x1080.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!OCH8!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1fc1a32d-e7fe-4c6f-a4d3-31069144b77e_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!OCH8!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1fc1a32d-e7fe-4c6f-a4d3-31069144b77e_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!OCH8!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1fc1a32d-e7fe-4c6f-a4d3-31069144b77e_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!OCH8!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1fc1a32d-e7fe-4c6f-a4d3-31069144b77e_1512x1080.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!OCH8!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1fc1a32d-e7fe-4c6f-a4d3-31069144b77e_1512x1080.png" width="1456" height="1040" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/1fc1a32d-e7fe-4c6f-a4d3-31069144b77e_1512x1080.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1040,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:162798,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.signingclients.com/i/165481456?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1fc1a32d-e7fe-4c6f-a4d3-31069144b77e_1512x1080.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!OCH8!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1fc1a32d-e7fe-4c6f-a4d3-31069144b77e_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!OCH8!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1fc1a32d-e7fe-4c6f-a4d3-31069144b77e_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!OCH8!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1fc1a32d-e7fe-4c6f-a4d3-31069144b77e_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!OCH8!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1fc1a32d-e7fe-4c6f-a4d3-31069144b77e_1512x1080.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2>Are you drowning in leads?</h2><p>The most common argument for posting prices is that it "qualifies leads" and "saves you time."</p><p>This is great advice... if you're already swamped with inbound inquiries from referrals and social media, and your biggest problem is filtering out the noise. For you, price becomes an effective gatekeeper.</p><p>But if you're still building momentum, your primary goal is to *start* conversations, not end them prematurely. Hiding your prices forces a potential client to talk to you, giving you the chance to prove your value before they make a snap judgment based on a number.</p><p><strong>Don't worry about "wasting time" on qualification if a lack of leads is your real problem.</strong></p><h2>Is your offer dead simple?</h2><p>If you're selling a product, fixed pricing is a no-brainer. But creative and consulting services, or even software-as-a-service, are a different beast entirely.</p><p>I've seen so many service businesses try to force their complex offerings into neat little "packages." The result is often a confusing menu of options that creates more questions than it answers, sending potential clients scrambling for clarity... or to a competitor.</p><p>If your offer requires any level of discovery or customization, a fixed price tag is a lie. A better, more honest approach is to use a "starting from" price, signaling a floor without locking you into a rigid structure.</p><h2>Is price your #1 weapon?</h2><p>This is the most important question of all.</p><p>If your core competitive advantage is that you are cheaper than everyone else, then by all means, shout your prices from the rooftops. It's your strongest sales pitch.</p><p>But if you compete on quality, expertise, service, or results, leading with price is like a Michelin-star chef putting the calorie count above the name of the dish. You're immediately framing the conversation around cost, inviting a direct comparison with cheaper alternatives before you've had a chance to explain *why* you're worth more.</p><p><strong>When you hide your price, you force a conversation about value. When you show your price, you invite a conversation about cost.</strong></p><p>So, when the internet screams for transparency, remember your real goal: earning a conversation. It&#8217;s your opportunity to build trust and shift the focus away from "cost".</p><p>And if you need help communicating your value and defending your prices, I'm here for you, just <a href="https://cal.com/meetfilip/signingclients">schedule a call</a>. Free for my amazing subscribers :)</p><p>Have a  great week!</p>]]></content:encoded></item><item><title><![CDATA[The wordless follow-up that gets replies]]></title><description><![CDATA[How many times have you agonized over how often and how to follow up after you hit send on an email, LinkedIn message, or DM?]]></description><link>https://www.signingclients.com/p/the-wordless-follow-up-that-gets</link><guid isPermaLink="false">https://www.signingclients.com/p/the-wordless-follow-up-that-gets</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 01 Jun 2025 17:26:39 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!vSVh!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F897c362e-81c0-4e1d-9fe3-77006785075e_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Probably more than you care to admit. It might be the hottest argument in sales: How many follow-ups are too many? What's the difference between persistence and pestering? And what should you actually say in that next nudge?</p><p>Here&#8217;s the truth: The right answer depends on what you're asking... and how much of a right to a reply you really have.</p><h3>What's Your Right to a Reply?</h3><p>Not all follow-ups are created equal. Let&#8217;s break it down:</p><ul><li><p><strong>If someone owes you money, do you stop after two follow-ups?</strong> Definitely not! Payment is your right. So you follow up as many times (nicely or not) as it takes.</p></li><li><p><strong>Waiting for a project answer from a client?</strong> Same logic applies: you've earned a reply, so keep following up.</p></li></ul><p>You have every reason and right to keep following up in these scenarios. The real risk to your relationship is not following up.</p><p>But what about when you don't have that right? That&#8217;s the question we all have to answer.</p><h3>How Much Are You Willing to Risk?</h3><p>If it&#8217;s a cold lead&#8212;someone who doesn&#8217;t know you and didn&#8217;t ask for your message&#8212;suddenly it&#8217;s not about your right to a reply. Now it&#8217;s about your appetite for risk.</p><ul><li><p><strong>Reaching out to a local influencer or strategic contact?</strong> You probably don't want to send ten reminders and become the person they avoid at every event.</p></li><li><p><strong>Broadcasting at scale to a big email list?</strong> You can probably afford to be a little extra. For 1,000 cold leads, one or two ignored or even irritated people won&#8217;t burn your brand.</p></li></ul><p>Rule of thumb: The more important the relationship, the more respect and subtlety in your follow-up.</p><h3>What Actually Works in a Follow-Up?</h3><p>You&#8217;ve seen (maybe sent) a million boring "just checking in" messages.</p><ul><li><p>When you have a right to an answer&#8212;payment, client updates&#8212;it&#8217;s totally fine, utilitarian even.</p></li><li><p>For cold leads? Boring follow-ups make you blend in, or worse, annoy.</p></li></ul><p><strong>Conventional advice says: be creative, be helpful, add value with every touch. All true. But here&#8217;s a secret I rarely see anyone talk about: the wordless follow-up.</strong></p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!vSVh!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F897c362e-81c0-4e1d-9fe3-77006785075e_1512x1080.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!vSVh!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F897c362e-81c0-4e1d-9fe3-77006785075e_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!vSVh!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F897c362e-81c0-4e1d-9fe3-77006785075e_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!vSVh!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F897c362e-81c0-4e1d-9fe3-77006785075e_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!vSVh!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F897c362e-81c0-4e1d-9fe3-77006785075e_1512x1080.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!vSVh!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F897c362e-81c0-4e1d-9fe3-77006785075e_1512x1080.png" width="1456" height="1040" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/897c362e-81c0-4e1d-9fe3-77006785075e_1512x1080.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1040,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:164789,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.signingclients.com/i/164948703?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F897c362e-81c0-4e1d-9fe3-77006785075e_1512x1080.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!vSVh!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F897c362e-81c0-4e1d-9fe3-77006785075e_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!vSVh!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F897c362e-81c0-4e1d-9fe3-77006785075e_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!vSVh!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F897c362e-81c0-4e1d-9fe3-77006785075e_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!vSVh!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F897c362e-81c0-4e1d-9fe3-77006785075e_1512x1080.png 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2>The Power of a GIF (Seriously)</h2><p>This is my universal go-to. The one reminder that almost always works, no matter your relationship, audience, or industry:</p><ul><li><p>No long explanation.</p></li><li><p>No "just bumping this up."</p></li><li><p>No clever subject lines.</p></li></ul><p>Just a GIF.</p><p>Not a meme full of text or a long-winded joke. Just a simple, relatable GIF, like a friendly wave or patiently waiting animation. [Insert your favorite gif]</p><p>Here&#8217;s why it works:</p><ul><li><p>It breaks the pattern. After seeing hundreds of earnest follow-ups, a GIF stands out, gets a tiny chuckle, and earns you goodwill.</p></li><li><p>It&#8217;s almost impossible to interpret as rude or pushy.</p></li><li><p>It gets replies. I routinely see three to five times the response rate compared to standard bump emails.</p></li></ul><p>And you don&#8217;t have to come up with new words or risk overthinking your message.</p><p>It&#8217;s a surprisingly effective way to stay top-of-mind without being a nuisance. Give it a shot next time someone goes silent. You might be surprised by who replies.</p><p>What&#8217;s your experience in follow ups? Let me know if you hav e some well-performing trick, or some hard case you can&#8217;t crack.</p><p>And, as always, have a great week &#128578;</p>]]></content:encoded></item><item><title><![CDATA[The Curious Case of the Cocky Company]]></title><description><![CDATA[I meet a remarkable number of founders and would-be founders every week. The best predictor of early success is often confidence, often bordering on cockiness.]]></description><link>https://www.signingclients.com/p/the-curious-case-of-the-cocky-company</link><guid isPermaLink="false">https://www.signingclients.com/p/the-curious-case-of-the-cocky-company</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 25 May 2025 19:48:14 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!xctZ!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7cbfd3f-867d-4e61-8396-0c7e2de40a23_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>But here&#8217;s the issue: the same cockiness that gets your startup to lift off is precisely what can get you stuck on the runway.</p><p>Let me explain.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!xctZ!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7cbfd3f-867d-4e61-8396-0c7e2de40a23_1512x1080.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!xctZ!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7cbfd3f-867d-4e61-8396-0c7e2de40a23_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!xctZ!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7cbfd3f-867d-4e61-8396-0c7e2de40a23_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!xctZ!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7cbfd3f-867d-4e61-8396-0c7e2de40a23_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!xctZ!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7cbfd3f-867d-4e61-8396-0c7e2de40a23_1512x1080.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!xctZ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7cbfd3f-867d-4e61-8396-0c7e2de40a23_1512x1080.png" width="1456" height="1040" 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srcset="https://substackcdn.com/image/fetch/$s_!xctZ!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7cbfd3f-867d-4e61-8396-0c7e2de40a23_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!xctZ!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7cbfd3f-867d-4e61-8396-0c7e2de40a23_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!xctZ!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7cbfd3f-867d-4e61-8396-0c7e2de40a23_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!xctZ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7cbfd3f-867d-4e61-8396-0c7e2de40a23_1512x1080.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2>The "I know what I&#8217;m doing&#8221; trap</h2><p>Early business success usually triggers a potent belief in founders: &#8220;Obviously my ideas work because the results prove it.&#8221; Sounds logical. But this mindset quietly kills introspection. Instead of asking hard questions like &#8220;What if we&#8217;re missing something fundamental?&#8221; the internal monologue becomes, &#8220;Just tweak the headlines, change the pricing, tune our outreach, we&#8217;re good.&#8221;</p><p>Here&#8217;s why that&#8217;s dangerous:</p><p>What gets you traction is rarely what gets you scale. Early wins almost always ride on a single, fragile growth channel. Maybe it&#8217;s an active LinkedIn presence and some network hustle. Sometimes it&#8217;s luck with SEO before Google shifts its algorithm. Or it could be connections from your last job that warm-charge your first ten demos.</p><p>Those levers work. Until they don&#8217;t. Networks run out. Algorithms change. Referrals dry up as you try to scale beyond your initial circle.</p><p>And this is where cockiness bites.</p><h2>You can&#8217;t hack your way to growth</h2><p>Here's what I usually see next:</p><ol><li><p><strong>&#8220;Let&#8217;s hire outreach agency and just get more meetings.&#8221;</strong> You get some activity, early pipeline stages looks full, but calendars remain empty.</p></li><li><p><strong>&#8220;Let&#8217;s run paid campaigns.&#8221;</strong> There are plenty of performance agencies ready to help but your funnel isn&#8217;t built for trust, especially if you sell high-ticket offers, more eyeballs will not translate into serious pipeline.</p></li><li><p><strong>&#8220;Let&#8217;s go viral on TikTok!&#8221;</strong> Few B2B buyers swipe up and suddenly sign a six-figure contract because of dance moves of your social media intern.</p></li></ol><p>All of these last-mile tactics ignore the context and foundation necessary to turn glimpses of traction into systemized, sustainable growth.</p><h2>The real question: are you actually building leverage?</h2><p>If you&#8217;re at the stage of internal traction, with users, customers, and cash in the bank, it&#8217;s absolutely vital to squeeze every drop from your primary channel. Double down until you can&#8217;t any longer.</p><p>But if you want to move beyond that, it&#8217;s time to pause the &#8220;minor tweaks&#8221; thinking and ask deeper questions:</p><ul><li><p>What really drove your current growth, and will it reliably get you to five or ten times more?</p></li><li><p>Are you overly reliant on a channel you do not control?</p></li><li><p>Do you have a repeatable, scalable way to generate interest beyond your immediate network?</p></li><li><p>Are those new leads converting, or did you just increase your webpage visits for a week?</p></li></ul><p>Too often, strong early founders treat marketing like ordering takeout:</p><p>"Just get me a few meetings. Some ad clicks, please!" For bigger growth, you need actual strategy. This means thinking about resonant offers, credibility, and building real distribution channels.</p><h2>What you should actually do</h2><p>Two hard-earned lessons:</p><ul><li><p>Scale what&#8217;s working until it breaks</p></li><li><p>If you want to truly grow, do not just swap tactics. Step back, get uncomfortable, and actually reassess your entire growth engine. Are you just delivering the offer, or are you deliberately building reputation, reach, and trust at the same time?</p></li></ul><p>If you have early traction, congratulations. You've sprinted farther than most. Now is the time to use the humility and curiosity that got you here to prepare for the slow, steady marathon that builds real, sustainable scale.</p><p>And if you feel stuck, you can always <a href="https://cal.com/meetfilip/signingclients">schedule a call</a>.</p><p>Have a great week!</p>]]></content:encoded></item><item><title><![CDATA[Whole funnel in one content piece]]></title><description><![CDATA[We all talk about the marketing funnel &#8211; TOFU, MOFU, BOFU. Top, Middle, Bottom. Awareness, Consideration, Decision. The typical advice? Map your channels to these stages:]]></description><link>https://www.signingclients.com/p/whole-funnel-in-one-content-piece</link><guid isPermaLink="false">https://www.signingclients.com/p/whole-funnel-in-one-content-piece</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 18 May 2025 18:52:20 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!MXDq!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7d8cfa03-ec01-4f26-a893-e1d36f4ae61f_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<ul><li><p>Social media? That's TOFU.</p></li><li><p>Webinars or case studies? Definitely MOFU.</p></li><li><p>Sales pages and demos? Pure BOFU.</p></li></ul><p>Simple, right?</p><p><strong>But here's where this thinking falls flat: it ignores how people </strong><em><strong>actually</strong></em><strong> consume information.</strong></p><p>Your prospects don't live neatly in one stage or hop predictably from your "TOFU channel" to your "MOFU channel." They bounce around. They might see a BOFU-style ad first, get intrigued, then look for TOFU-style social proof later.</p><p>If your channels or content only cater to one specific stage, you're creating massive gaps in their journey. You're making them do the hard work of piecing things together.</p><p>And that&#8217;s why leads drop off. That&#8217;s why content doesn&#8217;t convert.</p><p><strong>The real leverage comes from applying the TOFU/MOFU/BOFU framework </strong><em><strong>within</strong></em><strong> your channels, and even </strong><em><strong>within a single piece of content</strong></em><strong>.</strong></p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!MXDq!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7d8cfa03-ec01-4f26-a893-e1d36f4ae61f_1512x1080.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!MXDq!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7d8cfa03-ec01-4f26-a893-e1d36f4ae61f_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!MXDq!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7d8cfa03-ec01-4f26-a893-e1d36f4ae61f_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!MXDq!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7d8cfa03-ec01-4f26-a893-e1d36f4ae61f_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!MXDq!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7d8cfa03-ec01-4f26-a893-e1d36f4ae61f_1512x1080.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!MXDq!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7d8cfa03-ec01-4f26-a893-e1d36f4ae61f_1512x1080.png" width="1456" height="1040" 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srcset="https://substackcdn.com/image/fetch/$s_!MXDq!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7d8cfa03-ec01-4f26-a893-e1d36f4ae61f_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!MXDq!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7d8cfa03-ec01-4f26-a893-e1d36f4ae61f_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!MXDq!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7d8cfa03-ec01-4f26-a893-e1d36f4ae61f_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!MXDq!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7d8cfa03-ec01-4f26-a893-e1d36f4ae61f_1512x1080.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2>The Multi-Stage Channel Strategy</h2><p>First, instead of assigning one stage per channel, think about how each channel can guide someone through <em>multiple</em> stages.</p><p>Take social media, often labelled purely "TOFU":</p><ul><li><p><strong>TOFU Posts:</strong> Broad appeal, introduces a problem or idea (e.g., "Did you know 95% of your market isn't ready to buy yet?").</p></li><li><p><strong>MOFU Posts:</strong> Builds trust, educates, showcases expertise (e.g., Sharing a framework, a mini-case study, client results).</p></li><li><p><strong>BOFU Posts:</strong> Direct calls to action, highlighting the next step (e.g., "Want my template for X? DM me.", "Book a discovery call here.").</p></li></ul><p>You're meeting people where they are <em>on that channel</em> and giving them pathways to move forward, without forcing them to jump platforms prematurely.</p><h2>The Micro-Funnel: TOFU/MOFU/BOFU in One Post</h2><p>This is where it gets really powerful. You can structure even a <em>single piece of content</em> to act as its own mini-funnel.</p><p><strong>Where the beginning speaks to a wider audience, the middle educates and qualifies that audience, and the end converts them.</strong></p><p>Imagine a LinkedIn post, a YouTube video, or even an email like this one:</p><ol><li><p><strong>The Hook (TOFU):</strong> Grab attention of a wider audience immediately. Start with a bold statement or a problem that&#8217;s relatable not just for your ideal prospects, but wider market. <em>Instead of &#8220;lead generation&#8221; problems talk about people ghosting you</em>, for example.</p></li><li><p><strong>The Value/Explanation (MOFU):</strong> Go deeper into the problem providing value but steering the conversation into the solution your provide. Continuing the &#8220;lead gen&#8221; example: I could tell you that <em>people don&#8217;t reply to you because you don&#8217;t spark their curiosity enough, and I&#8217;ve send 1000s of cold emails and I know the trick to getting people curious, and it&#8217;s a 3 step framework&#8230;</em></p></li><li><p><strong>The Call To Action (BOFU):</strong> Tell your exact audience what to do next. This doesn't always have to be "Buy Now." It could be "Comment below," "DM me for the resource," "Watch the full video," "Visit this link," or yes, "Book a call." To lead them there you could say for example: <em>if you want to see my exact cold email template that gets CEOs of Forbes 500 companies to reply, DM me &#8220;cheerios&#8221;</em>.</p></li></ol><p><strong>You're essentially creating a complete qualification journey within one interaction.</strong></p><p>This approach respects your audience's time and attention span. It allows a single piece of content to potentially move someone from unaware to interested, or from interested to taking action, far more effectively than content stuck rigidly in one "stage."</p><p>Stop thinking about your funnel as separate boxes tied to specific channels.</p><p>Start thinking about how every interaction, every post, every video can guide your prospect one step further down the path.</p><p>Build the funnel <em>into</em> your content.</p><p>That's how you turn passive scrollers into active leads.</p><div><hr></div><p>Have a great week everyone. The last one was so packed I almost forgot about my weekly newlsetter :) </p><p>Oh, and I should give you a call to action!</p><p>Hey, <a href="https://cal.com/meetfilip/signingclients">schedule a free consultation</a> and let&#8217;s talk getting your social selling funnel in order!</p>]]></content:encoded></item><item><title><![CDATA[How I taught AI to write for me]]></title><description><![CDATA[You might be surprised to hear this, but newsletters like the one you're reading? I knock them out in about 10 minutes, more or less.]]></description><link>https://www.signingclients.com/p/how-i-taught-ai-to-write-for-me</link><guid isPermaLink="false">https://www.signingclients.com/p/how-i-taught-ai-to-write-for-me</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 11 May 2025 18:00:02 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!QC0J!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fbc8c77f8-30ee-4c48-8af0-3add0b84e883_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!QC0J!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fbc8c77f8-30ee-4c48-8af0-3add0b84e883_1512x1080.png" data-component-name="Image2ToDOM"><div 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src="https://substackcdn.com/image/fetch/$s_!QC0J!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fbc8c77f8-30ee-4c48-8af0-3add0b84e883_1512x1080.png" width="1456" height="1040" 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srcset="https://substackcdn.com/image/fetch/$s_!QC0J!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fbc8c77f8-30ee-4c48-8af0-3add0b84e883_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!QC0J!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fbc8c77f8-30ee-4c48-8af0-3add0b84e883_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!QC0J!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fbc8c77f8-30ee-4c48-8af0-3add0b84e883_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!QC0J!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fbc8c77f8-30ee-4c48-8af0-3add0b84e883_1512x1080.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>My life motto is basically "work smart, not hard."</p><p>But let's be clear: that often gets misunderstood. It doesn't mean don&#8217;t work, ignore output quality, or just phone it in. Far from it.</p><p><strong>The real key to working smart is doing exceptional work </strong><em><strong>upfront</strong></em><strong> so that everything that follows becomes significantly easier.</strong></p><p>So, how do I create a relatively long-form piece of content like this, packed with (hopefully!) value, in just 10 minutes?</p><p>Here&#8217;s the breakdown:</p><ol><li><p><strong>The Foundation:</strong> I wrote the first 5 or so newsletters completely manually. No shortcuts, just pure effort to get the message and style right.</p></li><li><p><strong>The Analysis:</strong> I checked which ones got the best feedback and results. I looked at opens, clicks, and replies.</p></li><li><p><strong>The Benchmark:</strong> I chose the top 3 performing newsletters to be my reference point &#8211; the gold standard for my style.</p></li><li><p><strong>The Engine:</strong> Then, I created a specific prompt designed to teach AI. The goal? To learn my exact style, tone of voice, formatting preferences, sentence structure &#8211; everything &#8211; directly from those successful examples.</p></li><li><p><strong>The Workflow:</strong> Now, I can take a rough brain dump &#8211; badly formatted, random thoughts, missing parts, typos and all (like the draft for <em>this</em> post!) &#8211; and use the AI, trained on <em>my</em> best work, to structure and refine it.</p></li></ol><p><strong>The trick isn't just </strong><em><strong>using</strong></em><strong> AI; it's making the AI sound like </strong><em><strong>me</strong></em><strong>.</strong></p><p>Most generic AI content generators rely on bland templates. They might sound <em>good</em>, but they rarely sound authentic. They don't capture <em>your</em> unique voice, experience, or perspective.</p><p><strong>You need high-quality, personalized learning material for the AI.</strong> That's the secret sauce to making it an effective <em>assistant</em>, not just a content mill. And even then, I&#8217;m using 3 different models at the same time because even though Gemini 2.5 Pro is the absolute killer these days, it&#8217;s worth comparing and editing using GPT-4.1 or Claude Sonnet 3.7 to make sure we get the best our AI overlords have to offer.</p><p>It allows me to maintain quality and my unique voice, while drastically cutting down the "grunt work" time of drafting and polishing.</p><p>Don't just take my word for it. I actually recorded a time-lapse of me writing this exact newsletter using this method in just over 7 minutes.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!LpoC!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F707c3dbf-00d1-4714-b778-bec69b1ca4db_600x388.gif" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!LpoC!,w_424,c_limit,f_webp,q_auto:good,fl_lossy/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F707c3dbf-00d1-4714-b778-bec69b1ca4db_600x388.gif 424w, https://substackcdn.com/image/fetch/$s_!LpoC!,w_848,c_limit,f_webp,q_auto:good,fl_lossy/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F707c3dbf-00d1-4714-b778-bec69b1ca4db_600x388.gif 848w, https://substackcdn.com/image/fetch/$s_!LpoC!,w_1272,c_limit,f_webp,q_auto:good,fl_lossy/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F707c3dbf-00d1-4714-b778-bec69b1ca4db_600x388.gif 1272w, https://substackcdn.com/image/fetch/$s_!LpoC!,w_1456,c_limit,f_webp,q_auto:good,fl_lossy/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F707c3dbf-00d1-4714-b778-bec69b1ca4db_600x388.gif 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!LpoC!,w_1456,c_limit,f_auto,q_auto:good,fl_lossy/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F707c3dbf-00d1-4714-b778-bec69b1ca4db_600x388.gif" width="600" height="388" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/707c3dbf-00d1-4714-b778-bec69b1ca4db_600x388.gif&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:388,&quot;width&quot;:600,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:9092423,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/gif&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.signingclients.com/i/163341644?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F707c3dbf-00d1-4714-b778-bec69b1ca4db_600x388.gif&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!LpoC!,w_424,c_limit,f_auto,q_auto:good,fl_lossy/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F707c3dbf-00d1-4714-b778-bec69b1ca4db_600x388.gif 424w, https://substackcdn.com/image/fetch/$s_!LpoC!,w_848,c_limit,f_auto,q_auto:good,fl_lossy/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F707c3dbf-00d1-4714-b778-bec69b1ca4db_600x388.gif 848w, https://substackcdn.com/image/fetch/$s_!LpoC!,w_1272,c_limit,f_auto,q_auto:good,fl_lossy/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F707c3dbf-00d1-4714-b778-bec69b1ca4db_600x388.gif 1272w, https://substackcdn.com/image/fetch/$s_!LpoC!,w_1456,c_limit,f_auto,q_auto:good,fl_lossy/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F707c3dbf-00d1-4714-b778-bec69b1ca4db_600x388.gif 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>See? Smart work, built on hard work done earlier.</p><p><strong>If you want to test the prompt I mentioned before that lets me do this, I&#8217;m implementing my prompts into an app and a few first beta testers will get unlimited content generation, for free.</strong></p><p><strong>Reply with a &#8220;wannabe&#8221; to this email if you want to be one of them.</strong> Or with anything else, really. I don&#8217;t care, I&#8217;m not an AI yet ;)</p><p>Have a great week!</p>]]></content:encoded></item><item><title><![CDATA[Steal this semi-automated & self-sufficient social selling system]]></title><description><![CDATA[Sick of aggressive sales tactics that burn bridges?]]></description><link>https://www.signingclients.com/p/steal-this-semi-automated-and-self</link><guid isPermaLink="false">https://www.signingclients.com/p/steal-this-semi-automated-and-self</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 04 May 2025 18:00:21 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!GiKo!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0fbc7320-d2d0-41eb-8add-c08f23d64ab1_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p></p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!GiKo!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0fbc7320-d2d0-41eb-8add-c08f23d64ab1_1512x1080.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!GiKo!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0fbc7320-d2d0-41eb-8add-c08f23d64ab1_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!GiKo!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0fbc7320-d2d0-41eb-8add-c08f23d64ab1_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!GiKo!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0fbc7320-d2d0-41eb-8add-c08f23d64ab1_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!GiKo!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0fbc7320-d2d0-41eb-8add-c08f23d64ab1_1512x1080.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!GiKo!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0fbc7320-d2d0-41eb-8add-c08f23d64ab1_1512x1080.png" width="1456" height="1040" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/0fbc7320-d2d0-41eb-8add-c08f23d64ab1_1512x1080.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1040,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:208937,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://signingclients.substack.com/i/162832564?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0fbc7320-d2d0-41eb-8add-c08f23d64ab1_1512x1080.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!GiKo!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0fbc7320-d2d0-41eb-8add-c08f23d64ab1_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!GiKo!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0fbc7320-d2d0-41eb-8add-c08f23d64ab1_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!GiKo!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0fbc7320-d2d0-41eb-8add-c08f23d64ab1_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!GiKo!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0fbc7320-d2d0-41eb-8add-c08f23d64ab1_1512x1080.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>I recently chatted with an agency owner. She told me point-blank, "I don't do outreach. I hate it and it never worked for me."</p><p>But then, moments later, she mentioned casually texting people who followed her account or commented on her content.</p><p>Hold on.</p><p><strong>That </strong><em><strong>is</strong></em><strong> outreach. It's just </strong><em><strong>warm</strong></em><strong> outreach, triggered by </strong><em><strong>their</strong></em><strong> engagement.</strong></p><p>She hadn't realized the crucial difference. She wasn't sending cold, generic pitches to random strangers (which is what usually fails miserably). Instead, she was responding to people who had already raised their hand, signaling interest <em>through interaction</em>.</p><p><strong>You can generate a steady stream of conversations with people practically ready for your services, letting your content do the initial work.</strong></p><p>Here's the semi-automated, mega-chill system that makes it happen:</p><h3>1. Connect (Expand Your Audience)</h3><p>Start connecting with 20-30 ideal leads on LinkedIn per day. Yes, you can automate this connection request process <em>safely</em> using tools that run on your own laptop (avoiding sketchy remote servers).</p><p><strong>Crucially: you need ZERO personalization at this stage.</strong> The goal isn't to pitch, it's simply to get them into your audience so they <em>can</em> see your content.</p><h3>2. Post Content (Be the Signal Tower)</h3><p>Consistently post content directed squarely at the problems and challenges your ideal leads face. Show up as the expert who understands their world. This is the core of the system &#8211; providing value upfront. And yes, a lot of this content creation can be streamlined or even automated &#8211; more on that in a sec.</p><h3>3. Wait for Their Signal (The Content Trigger)</h3><p>This is where patience pays off. Don't chase connections or profile views. Instead, wait for a <em>specific</em> signal related to your content:</p><ul><li><p>They <strong>react</strong> to your post (like, celebrate, insightful, etc.).</p></li><li><p>They <strong>comment</strong> on your post.</p></li></ul><p>These actions are the <em>true</em> indicators of interest. They've engaged directly with your expertise.</p><h3>4. Approach (The Relevant Conversation)</h3><p>As <em>soon</em> as you see a content interaction signal, reach out. But <strong>DO NOT PITCH.</strong></p><p>Your opening move is key because it's now highly relevant: <strong>Approach with a question related to the </strong><em><strong>specific content</strong></em><strong> they engaged with or the </strong><em><strong>problem</strong></em><strong> it addressed.</strong></p><p>Something like:</p><ul><li><p>"Hey [Name], thanks for the like on my post about [topic]! Is the [related problem] something you managed to solve for your business?"</p></li><li><p>"Maybe you could help me with my future content? :) I wonder what is the problem you&#8217;d love solved in [related area]?"</p></li></ul><h3>5. Qualify &amp; Offer (The Gentle Ask)</h3><p>If their answer confirms the problem you solve <em>is</em> something they experience, even in a small way, you've qualified them.</p><p><em>Now</em> you've earned the right to ask, based on the context you've built: "I see, I actually have something that could be of interest to you, I think. Just last month we onboarded [x] clients with this problem and I have some ideas for you, too. Shall I go on? :)"</p><p>By this point, your content has done the initial trust-building, their interaction signaled interest, and your relevant question opened the door.</p><h3>6. Nurture (The Long Game)</h3><p>And if they say "no" or "not right now"? <strong>No harm done.</strong> You haven't been pushy. You simply responded to their signal. They remain in your audience, seeing your future content, benefiting from your expertise.</p><p>You'll be surprised how often these leads circle back weeks or months later when the timing <em>is</em> right, precisely because you let the content lead and respected their pace. You didn't waste the lead with premature or irrelevant outreach.</p><div><hr></div><p>This system transforms outreach. It's not about volume messaging; it's about creating value through content and responding intelligently to genuine engagement signals. It's truly semi-automated and self-sufficient because the content filters and qualifies prospects <em>for</em> you.</p><p>Speaking of making things easier... I've been helping clients set up their automated connection flows and streamline their content. Now, I'm building a simple app on top of the AI prompts I use, specifically trained to generate content that sounds <em>exactly</em> like you.</p><p>Interested in making this content-driven sales system even easier to implement?</p><p><a href="https://cal.com/meetfilip/signingclients">Click here to schedule a quick, free chat and test my app.</a></p><p>Have a great week!</p>]]></content:encoded></item><item><title><![CDATA[How a 5-year-old would find problems in your business]]></title><description><![CDATA[Why did your latest idea to fix your sales process not work out? Why aren't you getting more leads, more inquiries, despite taking action to fix what you identified as the root cause?]]></description><link>https://www.signingclients.com/p/how-a-5-year-old-would-find-problems</link><guid isPermaLink="false">https://www.signingclients.com/p/how-a-5-year-old-would-find-problems</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 27 Apr 2025 17:01:20 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!dB2R!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F04fe6c48-4cb4-4c6a-a401-76a44da481e1_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!dB2R!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F04fe6c48-4cb4-4c6a-a401-76a44da481e1_1512x1080.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!dB2R!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F04fe6c48-4cb4-4c6a-a401-76a44da481e1_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!dB2R!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F04fe6c48-4cb4-4c6a-a401-76a44da481e1_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!dB2R!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F04fe6c48-4cb4-4c6a-a401-76a44da481e1_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!dB2R!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F04fe6c48-4cb4-4c6a-a401-76a44da481e1_1512x1080.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!dB2R!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F04fe6c48-4cb4-4c6a-a401-76a44da481e1_1512x1080.png" width="1456" height="1040" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/04fe6c48-4cb4-4c6a-a401-76a44da481e1_1512x1080.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1040,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:132535,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://signingclients.substack.com/i/162246571?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F04fe6c48-4cb4-4c6a-a401-76a44da481e1_1512x1080.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!dB2R!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F04fe6c48-4cb4-4c6a-a401-76a44da481e1_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!dB2R!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F04fe6c48-4cb4-4c6a-a401-76a44da481e1_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!dB2R!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F04fe6c48-4cb4-4c6a-a401-76a44da481e1_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!dB2R!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F04fe6c48-4cb4-4c6a-a401-76a44da481e1_1512x1080.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>It often boils down to this: <strong>we confuse the root of the problem with a symptom of it.</strong></p><p>A client came to us once wanting help fixing the messaging on their badly performing ads. They were convinced better copy was the answer. But after our initial interview, it became painfully clear that whatever copy we wrote, the chances of success were low.</p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://www.signingclients.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Thanks for reading Signing Clients! Subscribe for free to receive new posts and support my work.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div><p><strong>Bad previous copy wasn't the root cause of the poorly performing ads; it was a </strong><em><strong>symptom</strong></em><strong> of bad offer positioning.</strong> Whatever we wrote to promote it simply wouldn't speak effectively to their target market because the underlying offer wasn't right.</p><p>We do this a lot:</p><ul><li><p>Are poorly performing salespeople the <em>problem</em>, or is it that <strong>not enough qualified leads are coming in</strong>, causing them to underperform?</p></li><li><p>Is the marketing team genuinely poor at generating leads, or <strong>are the resources they have and the goals they've been set fundamentally unbalanced or unrealistic?</strong></p></li></ul><p>The hard truth is: <strong>we rarely dig deep enough.</strong> We stop at the surface level, fix the obvious symptom, and wonder why the core issue persists.</p><p>The technique for learning and digging deeper? It's best taken from an inquisitive 5-year-old who trots behind you asking "Why? Why? Why?" countless times.</p><p>You think it's a joke? You should know that the brains behind Toyota's legendary production quality had the exact same method, the <strong>'5 Whys' technique.</strong></p><p>The concept is simple:</p><ol><li><p>Identify the problem.</p></li><li><p>Ask "Why?" it's happening and write down the answer.</p></li><li><p>If that answer doesn't identify the root cause, ask "Why?" again based on that answer.</p></li><li><p>Repeat this process, typically around five times, until you uncover the fundamental issue that, if addressed, will prevent the surface-level symptom from recurring.</p></li></ol><p>Let's apply this to signing B2B clients, moving beyond manufacturing:</p><p><strong>Problem:</strong> We aren't signing enough new B2B clients.</p><ol><li><p><strong>Why?</strong> I don't have enough calls with prospects.</p></li><li><p><strong>Why?</strong> My outreach messages rarely get responses or turn into meetings.</p></li><li><p><strong>Why?</strong> The messaging doesn't stand out or clearly address a pain point that's urgent for my target market.</p></li><li><p><strong>Why?</strong> I'm not spending enough time researching or segmenting my prospects to understand what really matters to them right now.</p></li><li><p><strong>Why?</strong> I prioritize volume over relevance, sending broad messages instead of investing the time to personalize my outreach based on real insights.</p></li></ol><p><strong>Root Cause:</strong> Focusing on quantity over quality in outreach leads to generic messaging, which results in low response rates and ultimately too few calls with prospects.</p><p>See how that works? We started with "not enough clients" (a symptom) and ended with a specific, actionable root cause: the need to shift focus to better prospect research and personalized messaging. Tweaking scripts or just increasing send volume (addressing symptoms) wouldn't have solved the core issue.</p><p>So, next time you're tackling a problem, channel that persistent 5-year-old. Keep asking "Why?" until you move past the symptoms and hit the real root cause. That's where the meaningful fixes lie.</p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://www.signingclients.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Thanks for reading Signing Clients! Subscribe for free to receive new posts and support my work.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div>]]></content:encoded></item><item><title><![CDATA[What and when to automate in your outreach ]]></title><description><![CDATA[On one hand, you've got teenagers trying to automate entire sales development using AI. On the other, seasoned salespeople stubbornly ignore automation, clinging to purely manual process.]]></description><link>https://www.signingclients.com/p/what-and-when-to-automate-in-your</link><guid isPermaLink="false">https://www.signingclients.com/p/what-and-when-to-automate-in-your</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 13 Apr 2025 17:30:59 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!6PAz!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe835ed55-ec15-422e-b46b-c4eeab47b57d_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!6PAz!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe835ed55-ec15-422e-b46b-c4eeab47b57d_1512x1080.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!6PAz!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe835ed55-ec15-422e-b46b-c4eeab47b57d_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!6PAz!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe835ed55-ec15-422e-b46b-c4eeab47b57d_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!6PAz!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe835ed55-ec15-422e-b46b-c4eeab47b57d_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!6PAz!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe835ed55-ec15-422e-b46b-c4eeab47b57d_1512x1080.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!6PAz!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe835ed55-ec15-422e-b46b-c4eeab47b57d_1512x1080.png" width="1456" height="1040" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/e835ed55-ec15-422e-b46b-c4eeab47b57d_1512x1080.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1040,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:127692,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://signingclients.substack.com/i/161244794?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe835ed55-ec15-422e-b46b-c4eeab47b57d_1512x1080.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!6PAz!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe835ed55-ec15-422e-b46b-c4eeab47b57d_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!6PAz!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe835ed55-ec15-422e-b46b-c4eeab47b57d_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!6PAz!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe835ed55-ec15-422e-b46b-c4eeab47b57d_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!6PAz!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe835ed55-ec15-422e-b46b-c4eeab47b57d_1512x1080.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>Somewhere between blindly trusting AI with customer relationships (I recently met someone building AI calling agents that <em>pretend</em> to be human &#8211; often illegal and terrible for B2B trust) and manually slogging through tasks computers excel at, lies a smart middle ground.</p><p><strong>Automation isn't about replacing humans; it's about freeing them up for what they do best: building relationships.</strong></p><p>Let's break down the sales process &#8211; finding, researching, and engaging leads &#8211; and see where smart automation fits and where the human touch remains irreplaceable.</p><h2>List Building</h2><p>This is where automation shines.</p><p>Manually searching for companies that just got funded, businesses using a competitor's tech, speakers at an upcoming conference, or brands launching big YouTube channels is a <em>massive</em> waste of your valuable time.</p><p>Whatever sales signals matter to you, if the data exists online, you can likely automate its retrieval.</p><p><strong>Aim to automate 90% of your list building.</strong> Your time is better spent elsewhere.</p><h2>Lead Enrichment</h2><p>Okay, you have a list based on one key signal. But is that enough to know if they're truly worth your time?</p><p>Enriching that list with more data (company size, specific tech used, contact details) can make qualifying and outreach much easier. Automation tools <em>can</em> help here.</p><p>However, be cautious. Data enrichment isn't always 100% accurate. Sometimes, a quick manual check or skipping enrichment altogether is faster and cheaper, especially if you have a manageable list size.</p><p><strong>Consider your resources and lead volume before diving deep into automated enrichment.</strong> Sometimes less is more.</p><h2>Lead Qualification</h2><p>Qualification can happen at different stages. Sometimes, the data used for list building <em>is</em> the qualification (e.g., "companies with over $10M funding"). Other times, you won't know until you're in a meeting.</p><p>But if qualification <em>can</em> be based on available data points (like those gathered during enrichment), <strong>automating this step can save significant time.</strong></p><p>Alternatively, you can use your very first outreach message to qualify them &#8211; more on that next.</p><h2>Outreach</h2><p>Here's where the "it depends" comes in.</p><p><strong>LinkedIn:</strong> There's a strong case for automating certain actions.</p><ul><li><p><strong>Profile Visits:</strong> Letting prospects know you've looked at their profile puts you on their radar. This can be automated effectively.</p></li><li><p><strong>Connection Requests:</strong> If you're working with large lists, automating connection requests (with a simple, non-salesy note or even no note) can be efficient.</p></li></ul><p><strong>Email:</strong> This depends heavily on your strategy.</p><ul><li><p><strong>Account-Based Marketing (ABM):</strong> Working a small number of high-value accounts? Keep it manual and highly personalized.</p></li><li><p><strong>Volume Outreach:</strong> Using larger lists based on simpler data points? <strong>Automating the initial send makes sense.</strong></p></li></ul><h2>Personalization</h2><p>This is where I draw a hard line, for now.</p><p><strong>Personalization should stay firmly in your hands.</strong></p><p>Yes, AI tools <em>claim</em> they can analyze profiles and craft personalized messages. I've experimented with these myself (even worked on building some!), looked at hundreds of AI-generated outputs, and frankly? AI is largely useless at creating <em>genuine</em> connection points. It spots keywords but misses nuance and intent.</p><p>If you want to build real B2B relationships, <strong>write your own personalized hooks.</strong> Don't outsource authenticity.</p><h2>Conversation</h2><p>This one's simple.</p><p><strong>Do. Not. Automate.</strong></p><p>Sure, AI chatbots can handle basic FAQs. But if you're an Account Executive, SDR, or Founder responsible for building pipeline and closing deals, outsourcing conversations to AI because you think it's "better" means you need serious skills training or a different job.</p><p>Sales conversations require empathy, active listening, strategic questioning, and the ability to build rapport. AI can't replicate that.</p><p><strong>Don't let automation replace core sales skills.</strong></p><h2>What Tools Can Help?</h2><p>Want to dip your toes into smart automation?</p><ul><li><p><strong>LinkedIn Automation:</strong> Check out <strong>LinkedHelper</strong>. Because it works locally on your computer (like a browser extension), it's generally considered safer and less likely to get your account flagged than cloud-based tools. Great for automating profile visits and connection requests.</p></li><li><p><strong>Data &amp; Workflow Automation:</strong></p><ul><li><p><strong>Level 1:</strong> <strong>Spreadsheets + <a href="http://make.com/">Make.com</a> (formerly Integromat)</strong>. Good starting point for connecting different apps and automating simple data tasks.</p></li><li><p><strong>Level 10:</strong> <strong><a href="http://clay.com/">Clay.com</a></strong>. A powerful platform specifically designed for sales teams to enrich data and build complex prospecting workflows. Steep learning curve, but incredibly capable.</p></li></ul></li></ul><p><strong>The takeaway? Don't be scared of automation, but don't blindly trust the AI hype either.</strong></p><p>Find the tasks that drain your time and offer little strategic value &#8211; automate those. Reserve your human energy for building genuine connections, understanding customer needs, and having meaningful conversations.</p><p>That's the smart middle ground.</p><p>BTW, on the scale from 1 to 10, how much of my newsletter writing process is automated? Let me know what you think, please ;)</p><p>Have a great week!</p>]]></content:encoded></item><item><title><![CDATA[Do you think you know what “qualified” lead is, exactly?]]></title><description><![CDATA[Many don't.]]></description><link>https://www.signingclients.com/p/do-you-think-you-know-what-qualified</link><guid isPermaLink="false">https://www.signingclients.com/p/do-you-think-you-know-what-qualified</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 06 Apr 2025 17:07:44 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!KnSr!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5b70ecb2-7f85-4853-be6e-1e9fe0de689c_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!KnSr!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5b70ecb2-7f85-4853-be6e-1e9fe0de689c_1512x1080.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!KnSr!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5b70ecb2-7f85-4853-be6e-1e9fe0de689c_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!KnSr!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5b70ecb2-7f85-4853-be6e-1e9fe0de689c_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!KnSr!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5b70ecb2-7f85-4853-be6e-1e9fe0de689c_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!KnSr!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5b70ecb2-7f85-4853-be6e-1e9fe0de689c_1512x1080.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!KnSr!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5b70ecb2-7f85-4853-be6e-1e9fe0de689c_1512x1080.png" width="1456" height="1040" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/5b70ecb2-7f85-4853-be6e-1e9fe0de689c_1512x1080.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1040,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:118493,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://signingclients.substack.com/i/160719272?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5b70ecb2-7f85-4853-be6e-1e9fe0de689c_1512x1080.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!KnSr!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5b70ecb2-7f85-4853-be6e-1e9fe0de689c_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!KnSr!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5b70ecb2-7f85-4853-be6e-1e9fe0de689c_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!KnSr!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5b70ecb2-7f85-4853-be6e-1e9fe0de689c_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!KnSr!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5b70ecb2-7f85-4853-be6e-1e9fe0de689c_1512x1080.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>I talk to business owners all the time who think that matching their ICP (Ideal Customer Profile) makes a lead qualified. They'll define their qualified lead as something like:</p><p>"An HR manager at a construction company with over $10M in annual revenue struggling with payroll management"</p><p>Qualified lead, ready to go?</p><p>Qualified for what, exactly?</p><p><strong>Just because someone can benefit from your offer or exhibits a problem you can solve doesn't make them a qualified lead.</strong></p><p>Those externally visible data points &#8211; revenue, company size, job title &#8211; they're just the tip of the iceberg. They might make someone look like a great lead, but it's not the whole story.</p><p>But what if you knew they were actively Googling for a solution like yours? What if you knew they were comparing you to your competitors right now?</p><p>That changes things.</p><p>That's where the critical difference between MQLs (Marketing Qualified Leads) and SQLs (Sales Qualified Leads) comes in.</p><p><strong>You don't want to waste your time talking to unqualified leads, but you also don't want to ignore them completely.</strong></p><p>An MQL is someone who matches those easily observable external criteria. They need to be kept in orbit and nudged toward becoming an SQL.</p><p>Let's break it all the way down:</p><h2><strong>Prospect (or Cold Lead)</strong></h2><p>This is your starting point. It could be someone from a purchased list, a website visitor, or a LinkedIn connection. They match some basic criteria (e.g., industry, job title) but haven't yet shown clear interest.</p><p><strong>Your Mission:</strong> Identify their potential fit and nurture them with targeted content to move them into the MQL stage.</p><h2><strong>Marketing Qualified Lead (MQL)</strong></h2><p>This person has taken a specific action that indicates interest, such as downloading a guide, attending a webinar, or engaging with multiple pieces of content. They match your ICP and have shown intent to learn more.</p><p><strong>Your Mission:</strong> Segment them (by industry, behavior, etc.), score them based on engagement, and nurture them with personalized campaigns to move them closer to becoming SQLs.</p><h2><strong>Sales Qualified Lead (SQL)</strong></h2><p>This is the gold. They match your ICP, show clear buying signals (e.g., checking pricing, researching alternatives), and meet defined qualification criteria.</p><p><strong>Your Mission:</strong> Fully qualify them by answering key questions:</p><ul><li><p>Do they have a <strong>budget</strong> for your solution?</p></li><li><p>Do they have the <strong>authority</strong> to make a decision?</p></li><li><p>Do they have a clear <strong>need</strong> for your product or service?</p></li><li><p>Do they have a <strong>timeline</strong> for making a decision?</p></li></ul><h2><strong>Opportunity</strong></h2><p>This is a SQL that has progressed to a formal sales opportunity. They're actively considering your solution and are in the final stages of the buying process.</p><p><strong>Your Mission:</strong> Close the deal or, if they're not ready, recycle them back into nurturing campaigns.</p><p>The ultimate goal you have is to create as many opportunities as possible. Every day there should be a potential deal in the pipeline that can close at any moment.</p><p>Hope this makes sense and helps you evaluate where and how to spend your time and resources.</p><p>But if you struggle to lead your prospects to the opportunity of working together with you, remember that there's a bald guy with red glasses always happy to help :)</p><p>Have a great week!</p>]]></content:encoded></item><item><title><![CDATA[2 days, 20 messages, 2 calls, zero personalization]]></title><description><![CDATA[Last week I switched on a new automated sequence. Zero personalization, small test group. And within the first 2 days? Two qualified calls booked.]]></description><link>https://www.signingclients.com/p/2-days-20-messages-2-calls-zero-personalization</link><guid isPermaLink="false">https://www.signingclients.com/p/2-days-20-messages-2-calls-zero-personalization</guid><dc:creator><![CDATA[Filip Łysikowski]]></dc:creator><pubDate>Sun, 06 Apr 2025 17:02:03 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!7BdO!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F60d8584e-1965-4f1c-85bd-1e484c5dd6bb_1512x1080.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!7BdO!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F60d8584e-1965-4f1c-85bd-1e484c5dd6bb_1512x1080.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!7BdO!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F60d8584e-1965-4f1c-85bd-1e484c5dd6bb_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!7BdO!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F60d8584e-1965-4f1c-85bd-1e484c5dd6bb_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!7BdO!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F60d8584e-1965-4f1c-85bd-1e484c5dd6bb_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!7BdO!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F60d8584e-1965-4f1c-85bd-1e484c5dd6bb_1512x1080.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!7BdO!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F60d8584e-1965-4f1c-85bd-1e484c5dd6bb_1512x1080.png" width="1456" height="1040" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/60d8584e-1965-4f1c-85bd-1e484c5dd6bb_1512x1080.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1040,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:122501,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://signingclients.substack.com/i/160713000?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F60d8584e-1965-4f1c-85bd-1e484c5dd6bb_1512x1080.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!7BdO!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F60d8584e-1965-4f1c-85bd-1e484c5dd6bb_1512x1080.png 424w, https://substackcdn.com/image/fetch/$s_!7BdO!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F60d8584e-1965-4f1c-85bd-1e484c5dd6bb_1512x1080.png 848w, https://substackcdn.com/image/fetch/$s_!7BdO!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F60d8584e-1965-4f1c-85bd-1e484c5dd6bb_1512x1080.png 1272w, https://substackcdn.com/image/fetch/$s_!7BdO!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F60d8584e-1965-4f1c-85bd-1e484c5dd6bb_1512x1080.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>Now, the <em>positive reply rate</em> on that sequence is 20%. That's very respectable for generic automation.</p><p>I mention this number because I constantly see people stretching the truth with their metrics. You see posts boasting incredible "positive reply rates," but when you dig a little deeper? You find they're calculating positive replies as a % of <em>all</em> replies, then <em>all</em> replies as a % of <em>opens</em>, and <em>opens</em> as a % of <em>sent</em>.</p><p>Layering percentages like that is a fantastic way to make a mediocre result look stellar. It's a vanity metric. It feels good, but it doesn't pay the bills.</p><p>Let's cut through that noise.</p><p>If we are going to look at positive reply rates, let's use the only calculation that gives you an honest picture of how your message resonates with your entire target list:</p><p><em>(Positive Replies / Total Messages Sent) &#215; 100%</em></p><p>That's it. Simple, clean, brutally honest.</p><p>(And by "positive reply," I mean anything that isn't a clear, hard "No thanks," "Unsubscribe," or an out-of-office bounce.)</p><p>So, using this real metric, what does your reply rate actually tell you about why you might not be getting those booked calls? Think of it as a diagnostic tool:</p><div><hr></div><h2>Decoding your reply rate</h2><ul><li><p><strong>1-5% - The Spray and Pray Zone</strong>: If you're here, you're likely blasting generic messages. It screams "spam." Don't expect many, if any, booked calls. Your outreach probably feels irrelevant to recipients. This needs a fundamental rethink of your list and message. You aren't resonating <em>at all</em>.</p></li><li><p><strong>5-10% - Something's Clicking, But Not Enough</strong>: Okay, a glimmer of hope. Your message might hit home with a tiny fraction, but it's missing the mark for most. Likely culprits stopping you from booking calls consistently? Poor prospect qualification (wrong list) or weak messaging (doesn't address real pain). Time to refine your Ideal Customer Profile (ICP) and value prop.</p></li><li><p><strong>10-30% - Solid for Automation, Weak for Manual</strong>: This is a respectable range if it's automated (like my 20% example that booked calls). You're getting some traction. However, if you're pouring significant manual effort (research, personalization) into getting this rate, it's not good enough for the time invested. With manual work yielding this rate, you should be booking meetings very frequently. If not, your call-to-action or follow-up might be the weak link preventing replies from converting to calls.</p></li><li><p><strong>30-60%+ - The High-Performance Zone</strong>: Nice! You've nailed your audience, messaging, and offer. You should absolutely be booking meetings consistently (think one or more per day, depending on volume). If you're hitting these numbers but <em>not</em> seeing that meeting volume, the bottleneck isn't your message quality&#8212;it's your scale. You need to send more of these high-quality messages, which likely means leveraging smart automation to handle volume without losing effectiveness.</p></li></ul><div><hr></div><p>So, where do your real reply rate numbers fall? And more importantly, are they translating into the booked calls you expect for that tier and effort level?</p><p>If not, it's a clear signal: you need to improve your list building, refine your messaging, or figure out how to scale your process effectively to turn those positive signals into actual meetings.</p><p><strong>Want a hand with that?</strong></p><p>I'm currently building out a system designed to consistently generate qualified leads via LinkedIn outreach&#8212;combining smart automation (like the one booking calls already) with messaging frameworks that actually get positive replies and turn them into meetings.</p><p>If you'd like help diagnosing your current outreach, <strong>just reply to this email.</strong> I'm looking for a few people to test and refine the system with.</p><p>Have a great week!</p>]]></content:encoded></item></channel></rss>